If your remote control isn’t working, please try replacing the battery. Please note, it’s important that you choose a good quality brand and we recommend you try two different brands (if the first one doesn’t work). The battery size is CR 2025 3V and should be available at your local supermarket, hardware store or electronics store. Confirm that the remote LED at the top of the remote control is illuminating when pressing the buttons. Please note though, the LED can still illuminate even when the battery is not strong enough to work with the machine, so this is not a conclusive test.
To remove the battery, please follow these steps:
If the machine is still not reacting to the remote, it is likely that the remote control receiver chip has fallen off the motherboard. This can happen due to vibrations over time.
Follow the instructions in the following video showing how to remove the control panel.
Please note, it isn’t necessary to unplug the cables.
Check your motherboard to see if the receiver chip is still plugged in, it looks like this (note, the coiled antenna may be different on varying machines):
If it is not present, you may find it loose at the bottom of your machine. Please see if you can locate it and then plug it back on to the motherboard. If possible, apply some glue or silicone to hold the receiver chip in place. Here is a video showing you how to remove and replace the receiver chip, which may be useful in understanding what to look for inside your machine:
If your remote is working and the receiver chip is attached but your machine still fails to respond to the remote control, perhaps the software is in the wrong setting. Start the machine by simultaneously holding down POWER + LEFT and choose the correct remote version before restarting your machine.
Also be aware that Spinfire Pro 1 machines will not have remote control functionality.
If all else fails, please contact your local Spinfre distributor.