This article relates to only v2 machines with a USB port on the motherboard. To determine if you have a v1 or v2 machine, please read this article here.
Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine’s existing software version please refer to this article.
Follow the steps below to successfully update the machine’s software:
Getting the required file
To get the latest version of the software visit the software download page here.
Preparing the USB drive
Before we move to adding the software file to the USB drive we need to make sure that the format of the USB drive is FAT32. Based on your operating system, choose the relevant title from the options below.
Note: In both cases, ensure that you back up any important data on the USB drive before formatting, as this process will erase all existing data on the drive.
Once the format of the USB drive has been verified please copy the downloaded software file to the root directory of the USB drive. We recommend you only have this single file on your USB drive to simplify the process.
Locating the USB port on the board
Remove the screws holding the control panel to the machine body to access the USB board on the rear of the control panel. The images below shows the four screws that need to be removed and the location of the USB port on the rear of the control panel:
Updating the software
Connect the USB drive prepared earlier to the USB port on the rear of the control panel. Please note we will need to turn the machine on to upgrade the motherboard software so if you run your machine using an external power source (AC adapter or External battery) please connect it to the machine.
Once the USB is connected to the board, flip the master switch to the power source you are using and press and hold POWER and LEFT button. The LCD light will come on and will display a countdown of 5 seconds.
Keep holding until the countdown reaches 0 and the screen displays ‘BOOTLOADER’ on it.
Once the motherboard has found the USB drive and files in it, it will show the file name on the LCD. If the USB drive only has the software file in it then it would be the default first file name. In case you have multiple files in the USB drive, press the POWER button to go through the contents of the USB drive. The software for the machine is a .BIN file.
Once the software file is located press and hold the POWER button to install the software.
The screen will turn off automatically once the upgrading procedure is complete.
Turn the machine on using the POWER button and verify that software update was successful by observing the software version displayed at startup. The image on the left shows that the machine has been successfully upgraded to V-6.1.4 version of the software.